Thrive Tribe Terms and Cancellation Policy
ThriveTribe recommends participants, registered or not, to purchase Emergency Trip & Cancellation Insurance in order to protect their investment. ThriveTribe is not responsible to provide refunds for personal, medical, political or acts of God preventing the event or stay from taking place.
Insurance is not included for retreat participants, but is strongly recommended. Insurance purchased should include a Cancel for Any Reason Clause. Insurance can be purchased through ThriveTribes partner, Global Rescue. Participants must purchase insurance within 20 days of placing their deposit or paying their ticket in full, and provide receipt to ThriveTribe at [email protected] . This link can be used for participants and should be insisted on to protect the investment of all involved: https://partner.globalrescue.com/thrivetribewellness/index.html
You have 20 days after making your first deposit to enroll in Global Rescue’s “CFAR” policy, which offers the highest level of trip protection. After that, this option is no longer available. With CFAR, you’re able to Cancel For Any Reason and receive your trip investment back.
In the event that a participant cancels their retreat participation, and participant fails to protect their retreat ticket purchase with Cancel for Any Reason Insurance or disputes the charge for their retreat purchase for any reason, Thrive Tribe will notify participant of dispute and submit a counter-dispute. Payment plans are in full or three payments. Down Payment is specified per accommodation type and 2 additional split payments shall be made to pay balance prior to 30 days of retreat date.
Participant is responsible for Credit card processing on our WeTravelWebsite fees and fee will be assessed at purchase. There are processing fees assessed for every ticket transaction payment including partial payments. To avoid credit card fees, please pay via Zelle, Cashiers Check, or Wire (participant incurs wire surcharge of 10 USD).
All Payments are non refundable:
Payments can be arranged by contacting Thrive Tribe at 804-495-1191 (Whats App US for international guests) [email protected]
Transportation:
In order to access private plane charter, all guests must be at the Domestic Terminal at SJO San Jose, Costa Rica no later than 3PM on the arrival day and it is suggested to land no later than 1PM local time in order to achieve that.
If participants are late to the Domestic Terminal and miss the flight, Imiloa will only provide free transportation to Imiloa if the participants plane ticket was scheduled to land at or before 1PM local time, and was delayed due to weather or mechanical. Otherwise, the participant will be billed for transportation and Imiloa will coordinate it.
On the day of departure, participants will land at SJO (San Jose, Costa Rica) Domestic Terminal at 11:00 a.m or earlier. International departures should be coordinated accordingly.
We provide all transportation during the dates of the retreat. Unlimited ground transportation.
Any transport requests outside of coordinated arrival and departure times or outside of the retreat dates will be charged as follows:
- $289 one way to San Jose (4 people max per ride)
- $190 one way to San Isidro and Perez Zeledon (4 people max)
- $125 one way to Quepos (4 people max)
- $80 one way to Uvita (4 people max)
- $50 one way to Dominical (4 people max)
- $50 one way to Hatillo (4 people max)
If a retreat participant chooses not to utilize the method of transportation for their retreat to/from Imiloa they are responsible for the cost of alternate/ground transportation
While on Your Retreat:
Check-in is at 2pm. Check-out is at 10am.
Accommodations must be vacated and returned in the original condition they were found in check-in. If damages are incurred to accommodations or furniture/accessories in rooms appropriate fees associated with repairing or replacing items may be assessed to participant. We require a valid CC on file.
Imiloa Institute is a plant-based campus (animal product free).
The campus is a “dry” campus (alcohol and drug-free).
Quiet hours 10PM to 6AM.
There is no smoking in accommodations or on campus. Smoking is permissible at the gate of Imiloa, a 5-10 minute walk from most accommodations. Please ensure all cigarette butts and other paraphernalia are disposed properly and employ a “leave no trace” policy.
White towels are to be used in bath facilities. Beach towels are provided for the beach. Participant will be billed for beach-dirty white towels.
Please provide a Valid Credit Card to Keep on File:
We will send you a welcome letter with further details for packing and planning for your upcoming retreat with Thrive Tribe!
Get ready to aim to expand and evolve your capacity to move in life with awareness, intentionality and balance!
Big big love,
Thrive Tribe Wellness